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Sort code 24151116
BIC NOLADE21STK
Commercial register no. HR A 100527 beim Amtsgericht Tostedt
VAT identification number according to §27 a UStG DE 116473325
Chief Executive Officer Ralf Achim Rotsch
Management Board Michael Carstens
Phone 04141 109-0
Fax 04141 109-99101
Email info@ksk-stade.de
Competent regulatory authorities:

Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
www.ecb.europa.eu

Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
und
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
www.bafin.de

Arbitration body:

In the event of disputes with Sparkasse, you have the option of contacting the arbitration body of the Deutscher Sparkassen- und Giroverband (German Association of Savings Banks, DSGV). Your concern is to be sent in written form to the following address:

Deutscher Sparkassen- und
Giroverband e. V.
Schlichtungsstelle
Charlottenstraße 47
10117 Berlin
www.dsgv.de/schlichtungsstelle

The details shall be set out by the rules of procedure of the DSVG arbitration body, which shall be provided on request.

 Kreissparkasse Stade is a member of the Dispute Resolution Scheme of this approved Consumer Dispute Resolution Scheme.

European Online Dispute Resolution Platform: The European Commission has set up an online dispute resolution platform. The Online Dispute Resolution Platform can be used by consumers for out-of-court resolution of disputes arising from purchase or service contracts concluded online.
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